Our Team
Gino Carrafa is formally trained as an Occupational, Counselling, and Trauma Psychologist. Over the past 25 years of his career, Gino has worked in injury management and rehabilitation, clinical psychology, organisational and corporate consulting, training and development, and private practice.
Read more >Gino Carrafa
Senior Psychologist and
Managing Director of D’Accord
Meagan has been an office/business manager for 4 years. Meagan has excellent attention to detail and is a fantastic leader who makes her team feel well supported and helps them to excel in their duties. Her impeccable customer relations skills ensure that both the client and D’Accord have signed thoroughly drafted agreements
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Meagan Chippendale
Office Manager
Jo has been in customer service for 7 years, which has equipped her with a sense of professionalism that leaves each and every client feeling reassured and well looked after. Complementing her professionalism is her bright and bubbly personality, which sees Jo going above and beyond to ensure D’Accord are providing
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Joanne Burrows
Client Relations Manager
With 10+ years as a customer service specialist and experience in accounts administration, Danielle is a dedicated and professional addition to our team. Assisting our primary accountant to ensure accounts receivable/payable are taken care of in a timely manner whilst adhering to strict deadlines. .
Read more >Danielle Camilleri
Jayne is our primary accountant with an extensive background in corporate account management. Jayne is in charge of D’Accord’s accounts payable/receivable, as well as developing profit and loss documents for external financial use. Her 30 years in the industry equips her with integrity, efficiency and precision when it comes to financial matters.
Read more >Jayne Milner
Bookkeeping & Finance Manager
With a Bachelor of Business and a Bachelor of Psychological studies, Jasmine is passionate about utilising her skills to assist employees through the EAP intake process. Having over 5 years of customer service experience in the health and fitness industry, Jasmine values the importance of confidentiality, respect and compassion when listening to clients’ needs. With her kind and calm nature Jasmine hopes to leave employees feeling comfortable, valued and supported. Jasmine has recently transitioned to leading the resourcing of all onsite trauma responses and facilitating other onsite services across the business. .
Read more >Jasmine Delacy
Onsite Resourcing Coordinator
A Bachelor in Human Resources and 4 year experience in customer service is evident in the quality care and support she provides for D’Accord’s clients, employees and Associate mental health practitioners alike. She strives to make sure all employee preferences for support are met, leaving clients feeling valued, supported, and fulfilled. She coordinates D’Accord Social Media communications, raising awareness of mental health, conceptualising inspiring content and amplifying D’Accord’s brand voice.
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With 5 years’ experience in customer service and qualified in OH&S, Emily takes on every task with respect, professionalism, thoroughness, and an attention to detail that ensures client needs are identified efficiently and addressed fully. Emily’s friendly and approachable manner allows her to connect with clients and making them feel cared for and understood at every step of their EAP journey .
Read more >Emily Cox