Our Team
Gino Carrafa is formally trained as an Occupational, Counselling, and Trauma Psychologist. Over the past 25 years of his career, Gino has worked in injury management and rehabilitation, clinical psychology, organisational and corporate consulting, training and development, and private practice.
Read more >Gino Carrafa
Senior Psychologist and
Managing Director of D’Accord
Meagan has been an office/business manager for 4 years. Meagan has excellent attention to detail and is a fantastic leader who makes her team feel well supported and helps them to excel in their duties. Her impeccable customer relations skills ensure that both the client and D’Accord have signed thoroughly drafted agreements
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Meagan Chippendale
Office Manager
Jo has been in customer service for 7 years, which has equipped her with a sense of professionalism that leaves each and every client feeling reassured and well looked after. Complementing her professionalism is her bright and bubbly personality, which sees Jo going above and beyond to ensure D’Accord are providing
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Joanne Burrows
Client Relations Manager
Tara has been working in customer service for 11 years and has a Bachelor of Arts. She has an excellent phone manner and is accustomed to working under pressure to tight deadlines, whilst maintaining a courteous and friendly manner. She manages our intake team and ensures employees are well supported throughout their EAP experience.
Read more >Tara Otto
National Support Manager
Jayne is our primary accountant with an extensive background in corporate account management. Jayne is in charge of D’Accord’s accounts payable/receivable, as well as developing profit and loss documents for external financial use. Her 30 years in the industry equips her with integrity, efficiency and precision when it comes to financial matters.
Read more >Jayne Milner
Bookkeeping & Finance Manager
Monique is currently undertaking a Bachelor of Social Science, Majoring in Behavioural Studies. Her previous background in the mining and construction sector also puts her in good stead with our clients who come from a similar background. Monique is well equipped to working under pressure whilst maintaining a calm demeanour
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Monique Gilbert
Onsite Resources Coordinator
With a Bachelor of Arts, majoring in Psychology and Communication, Jaeme is highly driven to use her skills and experience to assist employees through the EAP intake process. Confident in supporting a person in a time of crisis, Jaeme draws on her non-judgmental regard and respect for confidentiality in order to connect employees with our clinicians.
Read more >Jaeme Opie
Intake Officer